Something in SyncKolab does not work?

  1. Recheck your configuration
  2. Check if you got the newest version of synckolab (try out the nightly at
  3. If you still have a problem create a bug report!
  4. Depending on your problem make sure you got all required informaiton (operating system, version of synckolab, thunderbird and lightning area always required!)
    • You get "unparseable" messages: Check the error console (Tools->Error Console) and check for an error message - it should automatically pause. Most of the time its also helpful to attach the "messy" entry (remove sensitive information before adding it in bugzilla)
    • For any other problems: Check the error console!

Submitting a bug

When you submit a bug please make sure to:

Latest bugs filed for synckolab

Bug #Description
26289 "WebPage2" becomes "WebPage1" on Server when WebPage1 is empty
26237 Nightly fails to downlaod calendar entry
26236 Can not create configuration
26221 hangs on initial sync (again)
26201 Deleted multiple Contacts and calendar events after unsuccessful sync.
26165 Synckolab stop, if a new event is on the imap server
25932 Tasks w/o startDate / endDate don't sync and stop syncing process
25923 SyncKolab does not write Kolabv2 times in UTC
25891 Synckolab fails to create contacts
25890 Cannot change SyncKolab 3.1.4 prefs on Ubuntu 14.04 / Tbird 31.2.0

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